Account Registration Process Overview
Our company offers Singapore residents access to both forex and CFD trading through a structured registration system. The process involves several steps tailored to meet local regulatory requirements and ensure platform security. Users must submit verified documentation as part of the Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. CXM processes applications rapidly, typically within 10 to 30 minutes during Singapore business hours. This approach fosters a secure environment while allowing traders to commence operations swiftly.
Initial Registration Steps
Accessing the Registration Portal
To begin, visit the official CXM website and locate the registration button positioned at the top right corner. Clicking this button opens a secure signup form protected by SSL encryption. We recommend using a desktop browser to avoid interface limitations during form completion. The portal ensures your data is encrypted during transmission, meeting Singapore’s cybersecurity standards.
Completing Basic Information Fields
Fill in your full legal name as printed on your official ID. Provide an active email address for verification and create a secure password containing letters, numbers, and symbols. Enter your Singapore mobile number, which the system auto-formats with the +65 code. Select your preferred account currency from SGD, USD, or EUR, considering your trading and banking preferences.
Once all fields are filled accurately, submit the form to proceed to the verification phase. Our platform immediately begins processing your information to facilitate quick account setup.
Verification Requirements and Documentation
For Singapore users, identity verification complies with Monetary Authority of Singapore (MAS) regulations. We accept passports, national ID cards, or driving licenses as valid proof of identity. Proof of address must be recent, issued within the last 90 days, and must correspond with the address entered during registration.
- Upload clear, high-resolution images of documents.
- Ensure all edges and corners are visible.
- Avoid glare, shadows, or blurred text.
- Acceptable file formats: JPEG, PNG, PDF.
- File size limit: 5MB per document.
Document verification is automated but includes manual review during Singapore working hours (9:00 AM to 6:00 PM SGT). Most submissions complete verification within one business day, enabling prompt account activation.
Account Type Selection and Configuration
CXM Prime Account Features
The Prime account is designed for experienced traders requiring low spreads and institutional trading tools. It demands a higher minimum deposit but grants priority support and personalized account management. Prime users benefit from faster execution speeds and exclusive platform indicators.
CXM Direct Account Benefits
Direct accounts suit retail traders with standard spreads and straightforward interface access. This type offers educational materials and tools ideal for beginners. Despite simpler entry requirements, all security and regulatory measures remain consistent with Prime accounts.
Currency and Leverage Settings
During configuration, select your base currency; SGD is optimal for Singapore-based transactions to avoid conversion fees. Leverage options vary from 1:1 up to 1:500 depending on instruments and account type. Regulatory limits apply for certain products in Singapore to ensure responsible trading.
Email and Phone Verification Process
Immediately after form submission, an email verification link is sent. This link remains valid for 24 hours and must be clicked to confirm email ownership. In case the email is not received within 10 minutes, users can resend the link via the registration page.
| Verification Method |
Delivery Time |
Validity Period |
Retry Options |
| Email Link |
Instant – 5 minutes |
24 hours |
Unlimited |
| SMS Code |
Instant – 2 minutes |
10 minutes |
3 attempts |
| Phone Call |
1-3 minutes |
5 minutes |
2 attempts |
Phone verification is completed through a six-digit SMS code sent to the Singapore mobile number provided. Enter the code promptly to confirm your number. This two-step verification strengthens account security and helps prevent unauthorized access.
Account Activation and First Deposit
Once verification is successful, your CXM account activates automatically. You will receive an email with login credentials and detailed instructions for platform access. To start trading, fund your account using one of the supported payment methods.
- Bank transfers: SGD 100 minimum, 1-2 business days processing
- Credit cards: SGD 50 minimum, instant credit
- E-wallets: SGD 25 minimum, immediate processing
- Cryptocurrency deposits: Variable minimums, 10-60 minutes confirmation
Electronic payments process 24/7, while bank transfers follow Singapore banking hours. All deposits pass anti-fraud checks before reflecting in your trading balance.
Ongoing Account Management and Compliance
To maintain uninterrupted access, Singapore-based users must keep their personal and financial information current. CXM performs routine compliance audits and requests updated documents as needed. Failure to update records can result in trading restrictions or account limitations.
Our compliance team monitors transactions for irregularities and may request additional information. Timely cooperation ensures full account functionality and adherence to Singapore laws. Notifications about required updates are sent well in advance to facilitate smooth account maintenance.
❓ FAQ
What documents are required for CXM Registration in Singapore?
Users must submit a valid government ID and a recent proof of address dated within three months. Acceptable forms include passports, national IDs, utility bills, or bank statements.
How long does the CXM Registration process take for Singapore residents?
The process usually completes within 30 minutes during business hours, but document verification may extend up to one business day depending on submission quality and timing.
Can I deposit funds in SGD to my CXM account?
Yes, SGD is supported as a base currency, allowing local bank transfers without currency conversion fees.
How do I enable multi-factor authentication on CXM?
After logging in, access the security settings, scan the provided QR code using an authenticator app, and enter the time-based code to activate MFA.
What happens if my compliance documents expire?
Failure to update required documentation may lead to account restrictions or suspension until updated information is provided.
